5 Words That Will Quickly Hinder Your Selling Success

As a sales representative, you want to make sure that your sales prospects are listening to you and you keep their interest. There are several ways that you can do that, but there are also some trigger words that you may be using that could be sabotaging your efforts. When you are talking to clients or potential customers, avoid using the following words which can inadvertently lose their attention.

Interested How many times have you asked a sales prospect if they were "interested" in the insurance product that you are selling? This can be detrimental to your sales success because your prospects will say they are interested when they don't want to come out and say "yes." When they say they are merely interested, they aren't committing to anything. You want your sales prospects to need the products you are selling so try to focus on those customers instead of wasting too much time and effort on the ones who are only "interested." Honestly Have you ever been asked a question by a sales prospect and you began your answer with a phrase like the following: "To be honest with you," or "To tell you the truth." These phrases and similar phrases seem to tell the prospect that everything you have said up until then was not necessarily the truth. If you want to achieve sales success, your customers will need to trust and respect you. Always be honest and avoid these phrases that can convey the wrong idea. Thank You If you're like most sales representatives, you probably overuse the phrase "Thank You" when speaking with clients and potential customers. While being polite and being grateful for their time and attention, saying the phrase more than once during your meeting can make you seem like you are begging or subservient. This causes the client to lose respect for you which will undoubtedly sabotage your sales. Say "Thank you" at the beginning of the meeting or at the end, but avoid using it more than that. Awesome or Great Many sales representatives get hooked on a word that shows their excitement. Unfortunately, words like "awesome," "great," or "super" get overused and they lose their meaning. Not only that, but these types of words make it sound like you are more excited than you should be. These words are usually used for great life events, like having a baby, graduating from school and other exciting happenings. Tone down the excitement and your sales prospects will have more respect for you and you will be more credible, too. Help Sales representatives are in the business of making a profit. And when you tell your sales prospects that you are simply there to help them, they can see right through that. They know better. Don't insult their intelligence by telling them you are there to help them because you will lose some credibility and respect in their eyes and it could hurt your chances of making a sale.

Many of these trigger words come out of our mouth as a force of habit and they could be holding you back from making as many sales as you could be making. Practice replacing these words with better words or taking them out of your vocabulary all together before your next sales meeting so you can stop sabotaging yourself today.